Support

Doco β€” Documents & Cards

πŸ“§ asadjaved.work@gmail.com

Questions, bugs, or feedback β€” email us and we'll get back to you. Including your device model and iOS version helps us help you faster.

Getting started

How do I add a card?

Tap the blue οΌ‹ button, choose Scan, and point the camera at your document. Confirm whether it's a Card or a Document, then pick who it belongs to. Doco reads the details automatically where it can.

The scan got the type or details wrong

Open the card, tap β‹― β†’ Edit, and correct any field or the document type. You can also add a back-side scan, which often improves the details Doco picks up β€” driving licences in particular carry a barcode on the back.

Which documents does Doco recognise?

Doco has tuned reading for Emirates ID, passports (including the machine-readable zone), CNIC, Aadhaar, driving licences, Mulkiya (vehicle registration), visas, and generic ID, medical and membership cards. Anything else can be stored as a document.

Printing at true size

Open a card and choose Print at actual size. In the iOS print dialog, turn β€œFit to Page” off and print at 100% β€” that setting silently shrinks your document. Doco composes the page at real millimetre dimensions, so an Emirates ID prints at 85.60 Γ— 53.98 mm and a passport data page at 125 Γ— 88 mm.

You can also print multiple copies, place two cards side by side, and add corner cut marks to help you trim.

Reminders

Cards with an expiry date appear under the bell icon. Toggle the bell on any card to be notified around 30 days before it expires. Doco needs notification permission the first time you switch one on.

Doco Pro

What's included?

Everything else β€” unlimited cards, documents, scanning, organising and true-size printing β€” is free and stays free.

How do I restore a purchase?

Open the Doco Pro screen and tap Restore purchases. Make sure you're signed in to the same Apple Account that made the original purchase.

How do I cancel my subscription?

Subscriptions are billed by Apple, so they're cancelled through iOS: Settings β†’ your name β†’ Subscriptions β†’ Doco β†’ Cancel Subscription. Your Pro features stay active until the end of the period you've paid for.

I'd like a refund

Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.

Your data

Where are my documents stored?

On your device, encrypted with AES-256 and protected by your device passcode or Face ID. Without Doco Pro cloud backup enabled, nothing leaves your phone β€” there is no account and no upload.

How do I delete my data?

You can also email asadjaved.work@gmail.com to request deletion.

I lost my documents after reinstalling

Because Doco stores everything on-device, deleting the app removes its data with it. Cloud backup (part of Doco Pro) is what allows you to restore afterwards β€” from Settings β†’ Restore from cloud. Without a backup, data removed with the app can't be recovered.

Privacy

See the full Privacy Policy for what we collect and why. In short: your documents stay on your device, ads are non-personalized, and we never use your documents for advertising.